Social Engineering as a Service
Your people are your first line of defense. Let's see how strong that line really is.
Service Overview
Firewalls, encryption and endpoint protection mean little if an attacker can simply ask for what they want. Social engineering targets trust, helpfulness, authority and urgency, the very qualities that make an organization work. That is why it remains one of the most effective ways into any company.
Social Engineering as a Service (SEaaS) gives you a realistic, controlled measurement of your human risk. We run authorized campaigns across the channels real attackers use, from emails and cold calls to in-person pretexts at your front desk, and observe how your staff respond. Every engagement is planned with you in advance, respects agreed boundaries and is focused on improvement, never on blaming individuals. You receive clear evidence of where you are exposed and a practical plan to strengthen your security culture.
Attack Vectors We Test
OSINT & Reconnaissance
Every convincing attack starts with research. We map what an attacker can learn about your organization from public sources: employee names and roles, email formats, suppliers, social media activity and leaked data. This alone often reveals surprising exposure.
Cold Calls & Vishing
Unsolicited phone calls in which we pose as an IT helpdesk technician, a supplier, a new colleague or a senior manager. We test whether staff can be persuaded to share sensitive information, reset a password, approve an MFA request or bypass a procedure, all through a friendly and confident voice on the other end of the line.
Phishing & Smishing
Tailored email and SMS lures that test whether employees click, enter credentials or report the attempt. For a dedicated, in-depth campaign see our Phishing Attack Simulation service.
On-site Impersonation & Pretexting
Arriving in person as a delivery courier, contractor, auditor or job candidate to see how far a believable story and the right outfit can get us: past reception, into restricted areas or behind an unlocked workstation.
Elicitation
The quiet art of drawing out sensitive information through casual conversation, without ever asking for it directly. We assess how much staff unknowingly reveal at events, on the phone or on professional networking platforms.
Deliverables
- Detailed Risk Analysis & Executive Summary
- Campaign metrics for every channel tested
- Staff Training Recommendations
- Remediation Guidance for processes such as identity verification and helpdesk procedures
- Fully redacted metrics and examples